Shipping Policy

At ADNDR LTD, we are committed to providing you with a smooth and reliable shopping experience. This Shipping Policy outlines the details of how we process and ship your orders. By making a purchase on our website, you agree to the terms outlined below.

1. Order Processing

Once you place an order with us, we will begin processing it within [1-2 business days]. Please note that orders are only processed on business days, which are Monday through Friday, excluding UK public holidays.

Once your order is processed, you will receive a confirmation email with your order details and tracking information, if applicable. If there are any issues with your order, we will notify you promptly.

2. Shipping Methods and Delivery Time

We offer various shipping methods to ensure your order arrives on time:

• Standard Shipping: Delivery within 3-5 business days.
• Express Shipping: Delivery within 1-2 business days.

Please note that the delivery times are estimates, and actual delivery times may vary depending on your location, courier, and other external factors. Delivery times may also be affected by high-volume periods such as sales events and holidays.

3. Shipping Costs

Shipping costs are calculated at checkout based on the weight of your order and your delivery address. You can view the shipping cost before completing your purchase.

• Free Shipping: We offer free standard shipping on orders over £80 within the UK.
• Flat Rate Shipping: For smaller orders, a flat rate of £6 will apply for standard delivery.

4. International Shipping

Currently, we only ship within the UK. We are working towards offering international shipping in the future. Stay tuned for updates!

5. Order Tracking

Once your order is shipped, you will receive an email with tracking information to track the status of your shipment. You can track your order through the courier’s website or directly from your account on our website.

6. Missed Deliveries

If a delivery attempt is unsuccessful, the courier will typically leave a notice with instructions for rescheduling or collecting your package. If you do not receive your package or cannot arrange redelivery within the specified time frame, your order may be returned to us. In such cases, we will contact you to reschedule delivery or issue a refund, subject to our return policy.

7. Shipping Issues

If your order has been delayed, lost, or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue as quickly as possible. Please note that we are not responsible for shipping delays caused by external factors, such as weather or carrier issues.

8. Incorrect Shipping Information

Please ensure that your shipping details are correct before completing your purchase. We cannot be held responsible for delays or errors due to incorrect or incomplete addresses. If you realize there is an issue with your shipping address after placing your order, please contact us immediately to update the details.

9. Contact Us

If you have any questions or concerns about shipping, please don’t hesitate to contact us:

Email: andreineacsu810@gmail.com
Phone: +44 7914 616936
Address: 13 Mill Road, Brownhills, Walsall, England, WS8 6BE